.1 We apply robust technical and organisational measures to protect your data against unauthorised access, loss, or destruction.

.1 The length of time we retain information varies based upon the type and sensitivity of the information, risks of unauthorised use, disclosure or loss and the applicable legal requirements, with sensitive information only retained for as long as necessary. Examples include:

Type
Retention Period
Residents Care and Health Records
10 years after a resident’s departure or longer if required by law
Financial Records
7 years to meet tax and audit obligations
Employee personnel records
6 years after employment ends
CCTV Footage
30 days unless required for an investigation or other lawful purpose
Website visitor analytics
Raw visitor data is retained for 365 days; aggregated reports are deleted after 2 years